SRTACC receives 462,000 queries and issues 8,991 fines annually

The contact center that serves Sharjah's Roads and Transport Authority (SRTACC), which handles inquiries and urgent and advance bookings for public, family, female, and disabled taxis throughout the city and the eastern and central regions, got over 462,000 calls in only 24 hours. There were 326,352 calls for same-day reservations, with another 35,599 booked for future stays.

There were 311,303 requests for public transportation bookings, 33,649 requests for family vehicle reservations, 6,469 requests for female vehicle reservations, and 10,530 requests for handicapped vehicle reservations. There were 346,942 calls to reserve automobiles from Sharjah city, 15,009 from the eastern and central areas, and 93,602.

The Authority's Director of Transport Affairs confirmed that throughout 2022, the Transport Activities Control Administration's Quality Control Services Department conducted 21 campaigns in various parts of Sharjah and the central region to conduct surveillance and ensure security, safety, and the general appearance during transport operations across the emirate.

Due to a decision made by the Minister of Justice, a total of 26 field inspectors with competence in detecting and halting criminal conduct participated in these initiatives. As a result of the efforts, 3,220 violations were discovered.